$149 evaluation · Full refund if the clinician does not approve · Housing only
$149 evaluation · Full refund if the clinician does not approve · Housing only
$149 evaluationFull refund if the clinician does not approve
Start ($149)Pay $149 for a review
You pay online. That covers a licensed clinician looking at your case, not an automatic letter.
Talk with the clinician
She reviews your answers in English or Spanish. She can say no.
Letter, or your money back
If she approves, you get a signed English PDF for your landlord. If she does not, you get a full refund. A later landlord no is not a refund.
Official ESA Letter
Questions about the process, your evaluation, billing, or a landlord form? Call, send a message, or email us directly.
One Florida-licensed APRN, Yudelmy Castaneda Sanchez (APRN9355049, NPI 1730630799), reviews each case by telehealth anywhere in Florida. $149 new / $99 renewal / $49 extra animal. Full refund only if she does not approve, a landlord saying no is not a refund. Property managers confirm the letter at /verify against Florida MQA and the NPI registry. Housing only.
Voice line for Florida housing evaluations. Clinical decisions stay with the licensed clinician.
Call (407) 652-9113support@officialesaletter.comUse contact for process questions, billing, an order number you cannot find, or a landlord questionnaire that needs the letter details. Call (407) 652-9113 or email support@officialesaletter.com. Typical reply is within one business day. Evaluations and consults are English or Spanish. Clinical yes-or-no decisions stay with Yudelmy Castaneda Sanchez, APRN, license APRN9355049, NPI 1730630799. Support cannot override a clinical determination, speed a signature past clinical judgment, or promise that a building will accept the PDF.
Do not wait on this form for a PDF. Use case status with the order number from your confirmation email or success page. If a letter is issued, download it from your account and send it with a written housing request. If a property manager sent a questionnaire, attach that form and the order number so we can see which letter they are asking about. A missing PDF is a status question. A landlord saying no after the letter went out is not a refund and not something this inbox can reverse.
New evaluation $149 for the first animal. First renewal $99. Each extra animal $49. Optional priority $49 when we have capacity. Full refund only if the clinician does not approve. Landlord or HOA refusal is not a refund. Approval is never guaranteed. Housing only in Florida. Not a registry. Not airline. Letters for landlords are English even when the consult was Spanish. If you have not paid yet and only need the process, how-it-works and pricing already answer most of that.
Your name, the order number if you have one, and whether the question is billing, a landlord PDF, or the evaluation itself. Do not send a full medical history to this inbox; the clinical form is the right place for that. If the PDF we issued has a typo in a name, animal, or date, say so clearly, that is a documentation fix we can make. If you want us to argue with a property manager about Fair Housing, we can share the landlord-support draft, but we do not litigate and we do not guarantee a housing outcome.
If a Florida landlord or HOA sent a questionnaire, attach it with your order number. We can confirm what the English letter already states: clinician Yudelmy Castaneda Sanchez, APRN, license and NPI details a property can check at /verify. Under Fla. Stat. § 760.27 an internet registry alone is not enough, and we are not a registry. We still cannot force a building to accept the PDF, change a clinical no, or turn a landlord refusal into a refund. Housing only. Approval is never guaranteed.
Official ESA Letter is a Florida-wide telehealth clinic based in Kissimmee, Florida. Google lists us as a service-area business: we do not keep a brick-and-mortar waiting room for walk-ins. Call (407) 652-9113 or email support@officialesaletter.com. Evaluations cover every Florida county. Housing only. Not a registry. Approval never guaranteed.
No. Clinical decisions stay with Yudelmy Castaneda Sanchez, APRN, license APRN9355049, NPI 1730630799. Support cannot speed a signature past clinical judgment or promise a building will accept the PDF.
No. Use case status with the order number from your confirmation email. A missing PDF is a status question. A landlord saying no after the letter went out is not a refund.
New evaluation $149 for the first animal. First renewal $99. Each extra animal $49. Optional priority $49 when we have capacity. Full refund only if the clinician does not approve. Housing only in Florida.