What Florida renters ask us: $149 for a new evaluation, $99 to renew, and a full refund only if the clinician does not approve a letter.

In Florida, you get a housing letter from a licensed clinician’s evaluation, not from a registry, a certificate, or a template. A new evaluation is $149. See pricing and the Florida housing ESA letter page. Approval is never guaranteed. Housing only.

Fla. Stat. § 760.27 sets no expiration date and no fixed validity period for an emotional support animal letter. A renewal is a new clinical review at $99, not an automatic new PDF. Full refund only if the clinician does not approve a letter. See renew and whether an ESA letter expires.

They look up the Florida license number printed on your letter in the state's public MQA license search at flhealthsource.gov. A number or card from a website isn't the same check (Fla. Stat. § 760.27(3)(c)). Our verify page walks them through it. Housing only, and we can't promise acceptance.

An ESA letter is housing paperwork from a licensed clinician. It says you have a disability-related need for an animal in your Florida home. Under Fla. Stat. 760.27 and the Fair Housing Act, a covered landlord must consider a documented ESA as a reasonable accommodation request, and each request is decided on its facts. Your landlord can't ask for your diagnosis or medical records, and online certificates or cards aren't enough on their own. We only do housing letters. General information, not legal advice.

A new evaluation is $149 and a renewal is $99, each for the first animal. Each extra animal is $49, and an optional priority call is $49 (set call and decision times, or the $49 comes back). Full refund only if the clinician does not approve a letter. A landlord or HOA saying no is not a refund. See pricing.

A set time for your evaluation call and for the clinician's decision. It is not a set time for a letter. Pay by 4 PM ET, Monday to Friday, and a Florida-licensed APRN calls you by 8 PM ET that day. The decision is sent by 10 PM ET: a signed PDF if a letter is clinically appropriate, or a full refund if not. If you order after 4 PM ET, on a weekend or on a federal holiday, the call is by 12 PM ET the next business day and the decision is by 5 PM ET. If we miss either time, the $49 is refunded to your original payment method within 1 business day, and you do not need to ask. If the clinician needs more time or more information, the clinician takes it and the $49 still comes back. If you miss 2 call attempts or ask for a later time, we call when it suits you, but the time promise ends. Before the first call attempt, you can drop priority and get the $49 back. Priority calls are limited each day. When they are full, checkout shows the next time we can offer. Priority never changes the clinical standard, and approval is never promised. See the priority call terms.

You do not book a time; after you pay you finish a short intake in your account, and a Florida-licensed APRN calls you. The call can be in English or Spanish. If the clinician approves, you get your signed letter as a PDF in English. For what to do with the letter, see what to do after approval.

You get a full refund only if the clinician doesn't approve a letter. A landlord saying no later isn't a refund reason. Questions? Email support@officialesaletter.com.

Yes. You can do the form and the evaluation in English or Spanish. Letters for landlords are in English, which is the U.S. housing standard. Housing in Florida only.

No. The clinician talks with you first, and a letter is issued only if the clinician decides it's appropriate.

Fla. Stat. § 760.27 sets no expiration date and no fixed validity period for an emotional support animal letter. A renewal is a new clinical review at $99, not an automatic new letter. Approval is never guaranteed. See whether an ESA letter expires. General information, not legal advice.

An ESA housing letter documents a disability-related need for an animal in a Florida home, such as an apartment, condo, or HOA. This is covered by the Fair Housing Act and Fla. Stat. §760.27. Therapy animals need different credentials for facility visits; they are not the same housing document. Official ESA Letter issues housing letters only.

For a Florida apartment, HOA, or condo, you need a letter from a clinician. People also call it a dog letter or an assistance animal letter. It is the same housing document. Under Fla. Stat. §760.27(3)(c), online certificates or cards are not, by themselves, sufficient. File it as a reasonable-accommodation request, not a pet application. Florida law (Fla. Stat. §760.27(2)) says a person whose ESA request is approved "may not be required to pay extra compensation for such animal"; how that applies to pet rent after HUD's 2026 memo is not settled. Housing only.

We can't promise that. A landlord, HOA, or condo board has to consider your request, and a clinician's letter is the usual support for it. They can still say no in some cases, for example if an animal is a direct threat to others or to the property. A landlord saying no isn't a refund under our refund policy. See If a landlord says no. General information, not legal advice.

When the disability-related need is not obvious, a Florida landlord, HOA, or condo board may request reliable information from a licensed practitioner with personal knowledge, typically a clinician letter under Fla. Stat. §760.27. Under Fla. Stat. §760.27(3)(a), a housing provider may not request information that discloses the diagnosis or severity of a disability or any medical records. Under subsection (3)(c), online certificates or cards are not, by themselves, sufficient. Property managers can check the clinician on the verify page. Housing only.

Whether a no-pet rule in a Florida HOA, condo declaration, or lease blocks an ESA request depends on the facts. Fla. Stat. 760.27(2)(a) lets a housing provider deny a request if the animal poses a direct threat to the safety or health of others or a direct threat of physical damage to the property of others, which threat cannot be reduced or eliminated by another reasonable accommodation. General information, not legal advice.

Fla. Stat. §760.27 does not mention breed or weight limits. Subsection (2)(a) lets a housing provider deny a request if the animal poses a direct threat to the safety or health of others or a direct threat of physical damage to the property of others, which threat cannot be reduced or eliminated by another reasonable accommodation. Under subsection (3)(c), online certificates or cards alone are not sufficient information. Housing only.

Yes. Even with a clinician-issued ESA letter, you remain responsible for actual damage your animal causes. Fla. Stat. §760.27(2) says a person with a disability may not be required to pay extra compensation for an emotional support animal, to the extent required by federal law, rule, or regulation. Whether pet rent or a pet deposit counts as extra compensation in a given case depends on the facts. Official ESA Letter does not pay property damage. Housing only.

The text of Fla. Stat. §760.27 contains no 30-day requirement. It asks that the provider have “personal knowledge of the person’s disability.” Each request is decided on its facts. The full explanation is in the 30 day rule guide. Housing only.

See the redacted Florida ESA letter sample format. It shows clinician credentials, named animal(s), and housing-only purpose. It is not a fill-in form and not a real patient letter.

Official ESA Letter is a Florida-only clinical evaluation for ESA housing paperwork. Housing only. Property managers can check the clinician's Florida license on the verify page.

No. The United States has no official government ESA list or card. There is no official government ESA certification, registry, or registration in the United States. Under Fla. Stat. §760.27(3)(c), online certificates or cards are not, by themselves, sufficient information to reliably establish a disability or a disability-related need for an emotional support animal. Official ESA Letter issues clinical housing letters only. See ESA certification in Florida.

Florida law lists information from a telehealth provider, as defined in s. 456.47, among the supporting information a housing provider may request (Fla. Stat. §760.27(2)(b)4). The statute treats that information as reliable if the provider has “personal knowledge of the person’s disability.” Each request is decided on its facts. A practitioner licensed in another state counts only if that practitioner has provided in-person care or services to the tenant on at least one occasion. Official ESA Letter evaluations are by a Florida-licensed APRN after a real evaluation. Telehealth is used only when clinically appropriate. See online ESA letter validity. Approval is never guaranteed. Housing only.

Yes. We serve all of Florida by telehealth. Every city gets the same evaluation and the same letter, so you do not need a different one for your town. We have local pages for Orlando, Kissimmee, Miami, Fort Lauderdale, Tampa, St. Petersburg, Jacksonville, and Tallahassee.

You get a full refund only if the clinician does not approve a letter. A landlord or HOA saying no is not a refund reason, and we say so before you pay. Approval is never guaranteed, and acceptance is not either. A landlord can check a Florida housing ESA letter without calling us; see our verify page. General information, not legal advice.

After you pay, you do not book a time; you finish a short intake in your account. A Florida-licensed APRN calls you for the evaluation in English or Spanish. For any question, email support@officialesaletter.com.

No. There is no appointment to book. After payment, a Florida-licensed APRN calls you. We don't promise a set time for the call or the letter. If you need set times, the optional $49 priority call lists its call and decision times at checkout, and the $49 comes back if we miss either one.

Yes. A landlord can check a Florida housing ESA letter without calling us. Our verify page shows the public lookup steps. That page is not a registry and does not approve housing. General information, not legal advice.

No, there is no subscription. A new Florida housing evaluation is $149 and a renewal is $99, for the first animal. Each extra animal is $49, and the priority call is an optional $49. You see the total at checkout before you pay. See pricing.

Calls to (863) 250-7078 are answered by Sofia, our AI assistant. Sofia can't approve letters or give medical or legal advice; the clinician evaluation call is in English or Spanish and the letter is in English.