Official ESA Letter
After you’re approved: using your Florida ESA letter
You have the letter. Download the PDF. Send a written request to your building. If they want to check the clinician, use the verify page. Housing only. A landlord saying no is not a refund.
- Open your account and download the letter PDF
- Send a written accommodation request with the letter to the housing provider
- Use the landlord support draft if you need a model message
Attach a written request, not only the PDF
When the signed PDF is in your account, download it and keep a second copy in email. Then write to the housing provider under Fair Housing + Fla. Stat. §760.27. Name the animal, say the letter is for a housing accommodation, and ask them to confirm they received the file. A PDF dropped into a tenant portal with no note is easy to ignore. The landlord-support draft on this site is a model message you can adapt. It is not legal advice and it does not speak for the clinician. Florida housing staff often want a paper trail, not a screenshot of a vest, laminated ID, or registry card. Official ESA Letter is not a registry.
Managers will look up the license
Expect a verification step. That lookup is the difference between a clinical letter and a mass-market certificate. Official ESA Letter is not a registry. We do not mail IDs, patches, or public-access passes. If the PDF has a typo in a name, animal, or date, contact us so we can correct our paperwork, that is a documentation fix, not a new clinical decision.
If housing says no
A landlord or HOA refusal is not a refund. Full refund only if the clinician does not approve a letter. Approval of paperwork is never a promise that a building will accept the animal. Fair Housing rules still apply to disability-related accommodations; they do not turn this PDF into a court order. Keep copies of what you sent and when. If you need a model follow-up, use landlord support. If our letter itself is wrong, that is on us to fix. If the property simply says no, that is a housing conversation, not a billing one.
How do I renew an ESA letter in Florida?
Renewal is a new clinical review. Price for a renewal or an extra animal is on the pricing page if you need the full menu.
Property managers and portals
Many Florida managers want the letter uploaded to a resident portal ticket the same week you send the written request. Name the animal on the ticket, attach the PDF, and keep the confirmation email. If the building uses a management company and an HOA, send the packet to whoever the lease names, sometimes both. A portal upload without a written accommodation note is easy to misfile as a pet application. Official ESA Letter does not control how fast a manager opens the file. Approval of your letter was never a promise that housing will say yes.
What stays true after approval
Keep copies of what you sent and when. Use landlord support if the file goes quiet.
If the English letter helped the housing file
If the signed English clinician PDF plus a written request helped your Florida housing file, one honest sentence on Google helps the next renter. This site does not host a stars widget, and we never ask you to publish medical details. A review is optional. Do not include medical details.
Questions about this page
What do I send my landlord after a letter is issued?
Download the signed English PDF from your account and send it with a written reasonable-accommodation request. Housing only. Approval of the housing request is never guaranteed.
Does a landlord saying no trigger a refund?
No. See landlord-support for the manager draft.
When do I renew?
Renewal is a new clinical review at $99, not an automatic PDF.