Property managers start on the verify page.
Official ESA Letter
ESA letters for Florida landlords and property managers
How to verify an Official ESA Letter for Florida housing. Check the clinician’s Florida license. This is not a registry. Acceptance is never guaranteed.
Housing only · Full refund only if the clinician does not approve a letter
How Florida housing providers verify an Official ESA Letter. Full refund only if the clinician does not approve a letter. Housing only.
PM path checklist
- /verify, Cross-check the English clinician PDF: A Florida-licensed APRN · MQA, the license number printed on the letter · the CMS NPI printed on the letter; patient + animal(s) + date. Not a registry. Acceptance never guaranteed.
- /landlord-support (this page), Resident-file packet path: what belongs in the file, what you may/may not ask (FHA + § 760.27), no diagnosis fishing.
- /sample-letter, Structure-only reference for fields PMs scan; not authorization / not a fill-in / not a real patient letter. Do not accept a filled sample as the letter.
This is not a registry. Acceptance of a reasonable accommodation is never guaranteed under FHA + Fla. Stat. § 760.27. Housing only.
after your Florida ESA letter is approved
A vest or registry ID is not the letter, see ESA letter vs registry.
PM education, what a Florida landlord can verify
- Clinician license (MQA + NPI). Letters show a Florida-licensed APRN; license and NPI printed on the letter, checkable at /verify. Look the license up on Florida MQA, then confirm the same PDF on landlord verify. Also see The clinician.
- The letter itself. Use /verify with the details on the PDF (no login). A vest, ID card, or online registry number is not the letter and is not enough under § 760.27. Compare letter vs registry on ESA letter vs registry.
- What you may request. Reliable information of disability and disability-related need when it is not apparent (FHA + § 760.27). You generally cannot demand the diagnosis, severity, or full medical records. For the 2026 federal enforcement changes, read what HUD changed and what Florida law still says.
- What you may not treat as a pet rule. A breed cap written as a pet rule and a demand for a diagnosis narrative are not the verification path. FHA + § 760.27 let you request reliable documentation, not a pet application. Questions: support@officialesaletter.com (once). CTA is /verify, not a lead form.
- What we do not promise. Approval of a reasonable accommodation is still your call, including direct threat. See letter standard.
Can a Florida landlord ask for my diagnosis?
Under Fla. Stat. 760.27(2)(b)-(c), when a disability is not readily apparent a housing provider may request reliable information that reasonably supports the need for the animal. Fla. Stat. 760.27(3)(a) bars requesting the diagnosis, the severity of the disability, or medical records. For the longer answer, see what landlords can ask in Florida. General information, not legal advice.
Florida MQA license lookup →CMS NPI / NPPES lookup (the NPI on the letter) →
What belongs in the resident file
A Florida housing packet usually holds the lease, the association animal rule if any, the tenant’s written reasonable-accommodation request, and a clinician-signed letter naming a Florida-licensed APRN. Look the license up on Florida MQA. Confirm the PDF on /verify without a login, that verify page is the cross-check for the same English letter in the resident file. A vest, laminated ID, or internet registry number is not a substitute for that letter under Florida Statute §760.27. Board calendars and management portals still want the same English PDF. Housing only under the Fair Housing Act, not public access. Acceptance is never guaranteed.
What you may ask, and what you generally cannot
When the disability-related need is not apparent, you may request reliable documentation of disability and of the need for the animal. You generally cannot demand the diagnosis, severity notes, or the full medical chart. Direct-threat and fundamental-alteration analyses remain yours under Fair Housing practice. Official ESA Letter never guarantees that you will approve the accommodation, clinical issuance and housing decisions are separate. This page is the property manager packet.
How tenants should present the letter
Ask for the unedited English clinician PDF plus a short written request that names the dwelling and the animal. Do not accept a filled-in sample from /sample-letter as authorization, that page is structure only. If the PDF looks incomplete, use the contact on the letter or /contact. Keep the clinical letter English even when the tenant used Spanish or Creole on the site. Acceptance is never guaranteed. Not a registry.
For tenants (optional), not required for PM verification
Tenant request letter (copy & send)
Tenant tool only. Attach your clinician PDF from Official ESA Letter. Do not edit the clinical letter. Official letters for landlords are issued in English only. PMs: use the checklist above, this draft is not part of your verification steps.
Dear Property Manager, I am writing to request a reasonable accommodation under the Fair Housing Act: permission to keep the following assistance animal(s) in my dwelling, and a waiver of pet fees, pet rent, and pet deposits that would otherwise apply to pets. Animal(s): [Describe animal(s)] Attached is a letter from a state-licensed health care professional confirming that I have a disability-related need for the animal(s). The letter includes the clinician’s name, credentials, license information, and contact details for verification. Please confirm receipt of this request in writing. I am happy to participate in the interactive process if you need clarification permitted under fair housing rules. Sincerely, [Your name]
If the housing provider still pushes back (tenants)
- Send the unedited clinician letter + your written request.
- Offer verification using the contact on the letter.